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Returs policy

You can return items that you are not happy with within 30 days from purchase.

You can download our a Returns & Exchanges form here, please inform us first prior to the return. Please note that tacticalshop24.com is not responsible for any return shipping costs.

EU Order Returns

Please follow the steps:

  • Inform us, that you want to return an item.
  • Fill our returns form and place it together with your return.
  • All items must be returned unworn, unwashed and in its original condition, complete with tags and packaging. (If not, we retain the right to charge 20 EUR fee from your refund for re-stocking).
  • Send your return/exchange back to address on the returns form.
  • If possible, provide us with a tracking number of your return.
  • Once we receive your parcel we will process everything accordingly and keep you updated via email along the way.
  • Please allow up to 7 working days for your refund to reach your account. (Shipping costs are not refundable).

 

International Order Returns

Please note: that for International/non-EU* returns we have a charge of 11.89 EUR which must be paid by us to Customs Authorities upon receiving returns from International/non-EU* countries. The amount stated will be deducted from your payment for products upon refund.

Please follow the steps:

  • Inform us, that you want to return an item.
  • Fill our returns form and place it together with your return.
  • All items must be returned unworn, unwashed and in its original condition, complete with tags, packaging and all extras if been included. (If not, we retain the right to charge 20 EUR fee from your refund for re-stocking).
  • Send your return back to address on the returns form.
  • Provide us with a tracking number of your return.
  • Once we receive your parcel we will process everything accordingly and keep you updated via email along the way.
  • Please allow up to 7-14 working days for your refund to reach your account. (Shipping costs are not refundable).